DJJ Office of the Ombudsman



Q. How do I obtain a youth’s medical information?

Youth medical information is confidential and protected by various laws including the Health Insurance Portability and Accountability Act (HIPAA). You may request a copy of your child's medical information by completing an Authorization for Release of Health Information form which the facility can provide to you.

Q: My child has told me that he/she does not get enough to eat. Are there any meals served between breakfast, lunch, and dinner?

DJJ participates in the National School Lunch Program,  the School Breakfast Program, and the Wellness Program, administered by the USDA. We  provide youth with three meals a day, including a mid-morning snack, after school snack, and a bed time snack.

Q. Why was my visitation denied or revoked?

Denial of visitation will be made when staff has reason to believe the safety and security of the youth, staff, general public, or the facility may be in jeopardy. The Georgia Department of Juvenile Justice has the right to refuse visitation to anyone who is suspected of, or caught on the premises with contraband, attempts to introduce contraband into the facility, is deceptive on the significant other form, or who has been repeatedly warned about a particular action, such as inappropriate clothing and/or touching. DJJ may also suspend visitation privileges to meet special security needs of the facility. If you have questions regarding visitation you may contact the youth’s counselor or visit our website.